Standard Cancellations:
- 7 Days or More Before Reservation: If you cancel at least a week before your reservation, we'll charge a 10% cancellation fee and refund the rest of your payment.
- 6 Days or Less Before Reservation: If you cancel within 6 days of your reservation, you'll forfeit the entire payment unless you purchased trip insurance when you booked.
Peak Season (Memorial Day through Labor Day):
- If you cancel during peak season, you have two options:
- Receive a 50% refund.
- Get a voucher for the full rental amount, valid for one year.
Important Notes:
- Weather: Unfortunately, we can't accept weather as a valid reason for cancellations.
- No Shows:
- If you don't show up for your reservation, we'll have to charge you the full amount with no refunds.
- Please call us as soon as possible if you need to cancel. Waiting until the last minute means we can't help.
We understand that life happens and things come up. We'll do our best to work with you, but we need you to follow this policy to keep everything running smoothly. Thank you for choosing RentalsBuddy!