Do I need to have experience operating a jet ski to rent one?

A: Beginners are welcome! If you're new to jet skiing, just let us know. We'll ensure you feel confident on the water. 

How many people can go on a Jet Ski/Waverunner?

A: Our jet skis are Coast Guard rated for three people. However, the total combined weight must not exceed 500 lbs.

What if something happens while I'm on the lake?

A: If you have any issues with the operation of your rental, please call us immediately. To prevent damage, do not attempt to tow or be towed back to the docks unless authorized by RentalsBuddy. We will make every effort to remedy the issue so you can enjoy your time on the lake. You are responsible for watching your gas gauge. If we need to bring gas to you, there will be a nominal fee. If you have mechanical issues, we will gladly assist you.

What do I need to bring?

A:

• A valid credit card that matches the name on the reservation for damages
• A valid driver's license (for those aged 16 and over)
• A charged phone
• Sunscreen

What do I need to wear?

A:

• Shoes are not necessary
• A waterproof watch helps keep track of time
• Sunglasses are useful, but we suggest using a retainer to avoid losing them

What are the age requirements for renting and operating a jet ski?

A: You must be at least 21 years old to rent a jet ski and at least 18 years old to operate one. Children must be accompanied by a competent adult.

What is a "Competent Adult"?

A: A competent adult is someone aged 18 or older who is not under the influence of alcohol or drugs and carries proper identification.

What is considered "Proper Identification"?

A: Proper identification includes a driver's license (or a legible copy) or any other government-issued ID that includes a description of the person, a photograph, and a birth date.

What are the launch time and pickup requirements?

A: Renters must arrive at the boat ramp spot 25-30 minutes before the reservation time to complete safety information and inspection. Late arrivals will not have their rental period extended, and late fees of $30 per 10 minutes will be charged during Peak Season (May/September).

What safety gear is provided?

A: We provide safety equipment, including life jackets, throw cushions, fire extinguishers, oars/paddles, and anchors and lines. Safety gear must only be used in emergencies.

Are pets allowed?

A: No, pets are not allowed at any time.

What are the cleanliness requirements?

A: Return jet skis and equipment clean. Items returned muddy, dirty, or with food and trash will incur an additional cleaning charge. All garbage must be removed by the renter.

What is the cancellation policy?

A: Cancellations made at least 7 days before the reservation date incur a 10% fee, with the rest refunded. Cancellations made 6 days or less before the reservation date forfeit the entire payment unless trip insurance was purchased. During peak season, you can receive a 50% refund or a voucher for the full rental rate, valid for one year. Weather is not considered a valid reason for cancellation, and no-shows will be charged the full amount.

What is the weather policy?

A: We reserve the right to cancel any reservation due to dangerous weather conditions. If we cancel, you will receive a gift card/voucher for the full rental amount, valid for the same calendar year. Refunds or vouchers are not issued for inclement weather once the vessel has departed.

What happens if I damage the jet ski?

A: If any damage occurs, the deposit will be used to cover repair costs. If the damage exceeds the deposit amount, your credit card on file will be charged the remaining costs, including transportation, parts, labor, and lost revenue fees. The lost revenue fee ranges from $450 to $1,000 per day for each day the damaged craft cannot be rented.

Do I need a damage deposit for renting a jet ski?

A: Yes, a $500 damage deposit is required for each jet ski rented. This deposit is fully refundable if the jet ski is returned without damage.

What if I cause damage to other vessels or property?

A: Renters are responsible for any damage caused to the jet ski, other vessels, docks, or persons during the rental period. Like renting a car, you are responsible for your safety and the safety of others around you.

If you have any other questions or need further information, please feel free to contact us. We are here to help you have a safe and enjoyable time on the water. Thank you for choosing RentalsBuddy!